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we don't bite.

Replies within 24 business hours

Customer support 7 days a week, 11am to 9pm

An in-house team, based in France

Your request

How can we help you?

To get an answer as quickly as possible, pick the right door: requests related to a server or a payment are handled by customer support.

An issue with your server?

Outage, lag, configuration, plugins: support handles your request directly from your client area.

Open a support ticket

A payment question?

Billing, renewal, refund: these requests are handled exclusively through a support ticket.

Open a support ticket

Anything else?

Sales inquiry, press, partnership or general information: write to us through the form.

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Write to us

All fields are required. We reply by email within 24 business hours.

1 Request category

2 Your message

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Subject of the request

Full description of the request

3 Before sending

I am not using this form for an issue with a Minecraft server.

I am not using this form for a payment issue.

Game server issues are handled via support ticket or Discord

Payment issues are handled via support ticket

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