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The frequently asked questions.

Lots of questions, lots of answers!
Here is a list of frequently asked questions.

At MineStrator, we provide reliable and high-performance game server hosting 🎮 for both casual and professional gamers. Whether you're planning to host a Minecraft server, Palworld, Garry's Mod, or an Ark: Survival Evolved server, our infrastructure is built to meet your needs.

Still unsure? Try a free trial server ⚡ with no strings attached and test our performance, interface, and speed. It's the perfect way to confirm your choice, whether you need a The Forest server, Satisfactory, or even Redis for more technical use cases.

🧭 Not sure which plan fits best? Check out our purchase guide, which helps you choose the right setup for your project, from Valheim and Factorio to a custom server with MariaDB or MongoDB.

Give it a try for free 🚀 and see why MineStrator is trusted as one of the best game server hosting providers available today.

MyLoad™ is the intelligent load balancing system developed by MineStrator to optimize resource usage across our entire game server hosting infrastructure. Whether you're hosting a Minecraft server, Garry’s Mod, Ark: Survival Evolved, or Valheim, MyLoad ensures smooth and stable performance.

Each physical machine is monitored in real-time. MyLoad automatically places new servers, like Left 4 Dead 2, Factorio, or Palworld, on the least utilized hosts to keep their load below 70% and prevent any overload.

The remaining 30% is strategically distributed:

  • 10% is reserved for the system, allowing each machine to remain responsive even during high demand periods.
  • 20% serves as bonus RAM. If a server temporarily exceeds 90% of its allocated RAM, as can happen with a 7 Days to Die or Satisfactory server, MyLoad automatically allocates additional memory to it (from 256MB to 1GB). Once the need subsides, this memory is reclaimed and redistributed to another server.

Thanks to this proactive approach, stability is ensured across our entire infrastructure. Whether you're running an Astroneer, Terraria, or American Truck Simulator server, MyLoad is one of the reasons why MineStrator is recognized as one of the best game server hosts.

At MineStrator, we introduced the concept of FlexCore™ back in 2020 🧠. It refers to a unique feature based on the 95th percentile rule: 95% of the time, CPU usage stays below a certain threshold, but during the remaining 5%, spikes can occur.

So what does this mean for your server? 🎮 A Minecraft server or Satisfactory server often experiences brief CPU spikes during events like:

  • Map generation or map switching
  • High player concentration in one area
  • Server startup or restart

With FlexCore, your server automatically gets access to extra CPU cores during those critical moments. There’s no extra cost — just smoother performance exactly when it matters most. Whether you're running Palworld, The Forest, or Ark: Survival Evolved, FlexCore ensures better responsiveness.

It’s part of MineStrator’s DNA: you always get more power than you pay for ⚡. That’s why we’re considered one of the best game server hosts on the market — for Valheim, Factorio, or even technical setups like Redis and MongoDB.

Dedicated RAM means memory that is 100% yours 🧠. It is fully reserved for your server and never shared with other users, ensuring consistent performance even during heavy load or peak times.

With MineStrator, every Minecraft server, Palworld, or Garry's Mod instance comes with dedicated RAM for smooth and reliable gameplay. Unlike shared RAM used by low-cost hosts, our approach avoids performance issues caused by neighboring clients.

Whether you're running an Ark: Survival Evolved server, Valheim, or a technical stack with Redis, MongoDB, or MariaDB, dedicated RAM gives you the power and reliability you need for both gaming and professional use.

✅ More stability, ✅ consistent performance, ✅ full isolation — that's what makes MineStrator one of the best game server hosting providers today.

At MineStrator, your in-game performance comes first 🎯. Unlike many hosts who stack multiple servers on a single CPU core, we follow a simple rule: 1 server = 1 dedicated CPU core.

Whether you're running a Minecraft server, Palworld, Ark: Survival Evolved, or Left 4 Dead 2, your instance runs in an optimized environment without interference from other clients.

This policy of strict resource isolation ensures consistent hosting quality, even during high-demand scenarios like Satisfactory, Valheim, or Factorio.

💡 The result: stable performance, low latency, and the kind of reliability that makes MineStrator one of the best game server hosting providers in France and beyond.

TeamSpeak? That was cool... back in 2015 😉. Today, all of our community and support is gathered on our official Discord server: discord.gg/sa3uVjE.

Join over 20,000 members to ask questions, get help with your Minecraft server, Palworld, Factorio, or chat about hosting setups like Redis, MongoDB, or MariaDB.

🎮 Whether you're into Ark: Survival Evolved, The Forest, or just looking for the best game server host out there, our Discord community is here to support and connect you.

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MineStrator officially launched its services on April 9, 2017 📅. Since then, we’ve grown alongside our community to become one of the most trusted names in game server hosting in France and beyond.

We started as a dedicated Minecraft host, and today we offer a wide range of servers including Ark: Survival Evolved, Palworld, The Forest, Valheim, Satisfactory, Garry's Mod, and technical solutions like Redis, MariaDB, and MongoDB.

🎮 8 years later, our goal is still the same: provide reliable, high-performance gaming server hosting without compromise. Join the thousands of players who trust MineStrator every day.

Absolutely ✅! MineStrator goes far beyond Minecraft. We offer game server hosting for over 350 titles. You can browse our full catalog here: minestrator.com/nos/jeux.

From Ark: Survival Ascended, Palworld, and Left 4 Dead 2 to Factorio, Satisfactory, Garry's Mod, BeamNG, The Forest, or Valheim — we’ve got your favorite titles covered 🎮. If you're looking for a 7 Days to Die or Terraria host, you're in the right place.

And that’s not all: every plan also includes free web hosting 🌐. Perfect for launching a companion website, a player hub, or a control panel for your game server.

MineStrator isn’t just a Minecraft host. It’s a complete platform for all your gaming and web hosting needs.

Yes, MineStrator is actively looking for partners to help promote our game server hosting services on a large scale 🤝. Whether you're a content creator, project leader, or community server manager, we’d love to hear from you.

We view partnerships as more than just deals they’re built on mutual trust and respect, somewhere between a colleague and a friend. We believe in a fair, win-win approach: you help us grow, and we help your project succeed 🚀.

From Palworld, Garry's Mod, and Valheim to more technical setups like Redis, MongoDB, or MariaDB, we support strong, ambitious ideas that show real potential.

📌 To apply, your project needs to be solid, structured, and future-ready. Submit your application here: Became a partner

At MineStrator, customer satisfaction is a top priority 🔧. If you encounter a serious issue with your game server hosting and, despite our efforts, no viable solution can be found, we act with transparency and responsibility.

If we diagnose that the issue originates from our infrastructure (network, physical machine, etc.) and no satisfactory agreement is possible, we commit to fully refunding you 💸, as quickly as possible.

🎮 Whether you are hosting a Minecraft server, Palworld, Factorio, or even an advanced service like Redis or MariaDB, our goal remains the same: to provide you with gaming hosting that is reliable, responsive, and meets your expectations.

Yes ✅. MineStrator is operated by OctoGency SARL, a French company officially registered under SIREN 844 727 594. All of our game server hosting services are legally declared and fully compliant with applicable regulations.

You can verify our legal structure at octogency.com 🏛️. This level of transparency reflects our commitment to professionalism, trust, and long-term reliability in the gaming industry.

🎮 Whether you're hosting a Minecraft server, Palworld, Valheim, Factorio, or advanced services like Redis, you're backed by a legally established and trusted provider.

Ordering your server at MineStrator is simple and quick 🚀. Here are three ways to get started:

  • Visit our homepage and choose the plan that best suits you.
  • Use our buyer's guide to easily find the ideal plan for your project, whether it's a Minecraft server, Ark: Survival Evolved, Palworld, or any other game 🎮.
  • Set up your own flexible environment with our exclusive MyBox offer, perfect for hosting multiple games such as Valheim, Factorio, Garry’s Mod, or even services like Redis or MongoDB.

With just a few clicks, enjoy high-performance gaming hosting, reliable and ready to use. ✅

Need to get in touch regarding your game server hosting, looking for advice, or require support? Our team is here to help 📨.

  • Reach us directly through our official contact page.
  • Or join our friendly and active Discord server, where both our community and support team are available to assist you quickly: discord.gg/sa3uVjE 🎮.

Whether you’re hosting a Minecraft server, Ark: Survival Evolved, Palworld, or advanced services like Redis or MongoDB, we’re ready to respond promptly to your requests.

Of course! You can order as many servers as you want at MineStrator 🎮. Whether it's multiple Minecraft servers, Palworld, Ark: Survival Evolved, or even advanced solutions like Redis or MariaDB, simply place another order: your new services will automatically appear on your account.

Need a large number of services or want to manage multiple games simultaneously? Consider our exclusive MyBox solution 📦: it allows you to easily host multiple different servers from a single intuitive interface.

👉 Discover the benefits of MyBox and optimize your gaming server management today!

Article 1: Organization of the Mini-Game
The company MineStrator, located at Lieu dit en Roc in Castres, organizes seasonal mini-games on its website.

Article 2: Participation Conditions
The mini-game is open to any adult natural person residing in the European Union who has an active subscription with MineStrator. Participation is included in the subscription and requires no additional payment.

Article 3: Participation Terms
To participate, the player simply needs to click on the "Start Game" button from their active subscriber account on MineStrator. No other actions are required to participate.

Article 4: Prize
All participants will have the chance to win credits (virtual currency) or tokens to use on MineStrator. Credits cannot be exchanged for cash or other goods. Credits and tokens won must be claimed and used within 7 days from the date of allocation. After this period, unclaimed credits will be forfeited.

Article 5: Personal Data
No additional personal data will be collected to participate in this mini-game. Participation only requires an active subscription. Information related to the existing subscription is managed in accordance with MineStrator's privacy policy. Each subscriber has the right to access, correct, and delete their personal data in accordance with applicable laws.

Article 6: Acceptance of Rules
Participation in the mini-game implies full and complete acceptance of these rules. The rules can be consulted at any time here: here

Article 7: Limitation of Liability
MineStrator shall not be held liable for technical malfunctions, service interruptions, or any other issue preventing access or participation in the mini-game. In case of force majeure or events beyond its control, the company reserves the right to modify, extend, or cancel the mini-game without notice.

Article 8: Modification of Rules
MineStrator reserves the right to modify these rules at any time, particularly in the event of changes to participation conditions or the mini-game's progress. Participants will be informed of any changes via an updated version of the rules available on the site: here

Article 9: Claims
Any questions or claims regarding the mini-game must be submitted in writing to MineStrator within 7 days after the end of the mini-game. MineStrator reserves the right to resolve any situation not provided for in these rules.
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